I Like Breakfast Group: Breakfast at The Strip Club in St. Paul, MN.

**** UPDATE ****
Tim, the owner of The Strip Club, reached out to me via a comment in the blog. I highly respect this fact. I think it shows Tim does care about the experiences his customers have at his restaurant. I let Tim know that I wasn’t looking for a refund or compensation and that if I return with the group or personally, I will re-review the Strip Club and note my experiences again.

**** END UPDATE ****

I recently met a group of people who enjoy breakfast as much as I do. Breakfast is my favorite meal of the day and it has been argued that breakfast is the most important meal of the day. Every couple of weeks, we meet up on a Sunday to go to different restaurants in the twin cities to celebrate breakfast and catch up with what is going on in people’s lives. Today, the group went to The Strip Club located in St. Paul. This was an important milestone for the group because it was the first time that the group had ventured outside of Minneapolis to try breakfast in St. Paul. Even though I have not been involved very long with the group, I get the distinct feeling that the group prefers Minneapolis and the west side of the twin cities as compared to the east side and St. Paul. This is mainly because everyone appreciates the city life of Minneapolis. I think the majority of people in the group actually live in the city of Minneapolis. Before I go on, let me just say the Strip Club is a restaurant that focuses on creating unique dishes with different types of meat, it is not an actual strip club.

Restaurant Strip Club
Restaurant Strip Club

The location of the restaurant was easy to find especially for someone who does not frequent the east side of the twin cities that much. It was located one block off the Mounds Blvd exit on I-94. There was also a view of downtown St. Paul. Because I only had my iPhone on me, I decided it would be best to walk outside the restaurant and get a picture of downtown St. Paul. Here is what it looked like from just outside the restaurant….

View of downtown St. Paul from the Strip Club
View of downtown St. Paul from the Strip Club

I arrived a little bit early to the restaurant and found the restaurant had several tables together waiting for our group of 10 to arrive. I think its always nice when the restaurant is ready for large parties especially when you call and tell them you will be having a large party. The atmosphere of the restaurant was pretty good with the music in the background and a small upstairs seating area. Our group was seated in the main area. One gripe I and many other people in our group had about the atmosphere is that it was very warm in the restaurant. This could be because our large party or having an open kitchen. It would have been nice if there was some way to open a window or get more air circulating throughout the inside.

Since I was a little early, I ordered coffee as we waited for the rest of the group to arrive. The coffee was good. It didn’t taste like Starbucks or Caribou so that was a welcome change. The wait staff did a pretty good job of keeping everyone’s coffee cup filled up as we waited to order the food. I admit that I took a look at the brunch menu before I stepped foot in the building! That is how much I like breakfast. Several things caught my eye including the Logger’s Tower and Fenian French Toast. Also, since I knew we would probably be there for at least a hour, the North Coast Pranqster’s Golden Ale tap beer sounded worth trying.

The server assigned to our table was efficient and effective at taking the group’s order. A few comments about the menu versus what was posted online. The online menu mentioned an item called Apples and Oatmeal which sounded pretty good, however, the restaurant menu that we ordered from did not have this item listed. Additionally, I wanted to try the North Coast Pranqster’s Golden Ale listed online, but when I asked when beers were on tap, that was not one of them listed. I understand that the restaurant is small and tries to make dishes with fresh ingredients and offer unique beers in limited quantities, but if that is the case, instead of listing the current beer, why not put a note on the menu saying that beers will change based on availability. I really wanted to also try the pork sausage on the menu. I tried to subsitute out the ham for the pork sausage, but my server said she couldn’t do that. She could take out the ham and charge me for a side of pork sausage. I opted not to do this. I ended up ordering the Logger’s Tower which is a triple stack of pancakes, grilled ham, fried eggs, scallions, rosemary, and a side of syrup. For my beverage I ordered a pint of Red Hook IPA beer. Below is a picture of my plate of food without the syrup…

The Logger's Tower - My meal at  The Strip Club
The Logger's Tower - My meal at The Strip Club

The actual delivery of the order took a little while. This was partially due that several people in the group ordered hamburgers that needed to be thoroughly cooked and the number of people in our group. The wait time didn’t bother me or anyone else in the group too much as it gave everyone a chance to catch up. Plus by the time we were receiving our food, everyone was really hungry. Somehow I am always the last to receive my food in large groups, so I was especially please when my plate finally came out.

The Logger’s Tower was especially tasty! Even though I stayed with the grilled ham, I enjoyed it. Additionally, the pancakes were cooked perfectly. We actually spent a few minutes discussing various ways to mess up pancakes such as over or under cooking them, having too much batter, or making them too fluffy. The pancakes were made just right. The fried eggs were a nice touch to the item. I am a big fan of eggs at breakfast. What topped off of my meal was the syrup. I am not sure if it is homemade or anything, but it was really good; and was just enough to cover the plate and not leave the food soaked in syrup.

Other people at the table ordered grape fruit which was very large, a caramel roll which everyone sampled, the loaded burger, and the Scandahuvian Smoked Salmon and Potato Hash. I heard positive comments about the grape fruit, caramel roll, and the Scandahuvian Smoked Salmon and Potato Hash. However, our burger expert at the table was disappointed with the loaded burger. He was expecting more for the price. So you might want to avoid the burger for brunch.

After everyone was finished eating, is when all the fun and confusion started. The server put everyone’s order on one receipt. Most of us didn’t have cash on hand and needed to use a credit card. We made the request to have bill evenly split 10 ways. Another thing that the group noticed was that tip was already included. I understand that for large parties tips are typically added in, however, I saw two problem with this. First, the tip was at 20% and second, I saw no where on the menu that tips would automatically be added in for large parties. From the many restaurants, I have frequented the standard practice has been to print something on the menu to make your customers aware of this policy. I personally don’t like it when someone determines the amount I am going to tip. I tend to tip at least 20% when the service is good. So I just see the server short changing themselves on this one.

We all put down our cards and gave the server the instructions to split the bill evenly. 2 minutes later, the server comes back and states they don’t accept American Express. I noticed this fact when I walked into the restaurant and luckily I had a visa on me, however, another person in the group did not and had to have his bill added with another bill. This is not a major strike against The Strip Club, but it is something that was discussed at the table. For the type of establishment that it is, we somewhat expected them to take American Express cards. This was just a minor hiccup compared to the next time we saw the server.

After sometime of a delay lasting 5-10 minutes, our server came out and informed us that the maximum amount of cards that could be processed on a single receipt was 6. I have never actually heard this before. We requested that the receipt be split into at least 2 receipts so everyone’s card could be run through. This seems like a simple request. The delays in bringing the table the bill and the fact that it was very very warm in the restaurant by this point made the entire table want to leave as soon as we could.

After the server came back, I saw something on the receipt that I’ve never seen before. A line item that said “Card Charged” and a line item that said “Cash Back” . Apparently, the server choose a unique way of dividing up the bill. These two line items caused a whole bunch of confusion at the table especially since none of us are used to receiving cashback from a credit card transaction. Unfortunately, the server did not inform us the process that was used to split out the bill and we were unable to determine how it was clearly split out or who owed who money.

The final impression I received was as I was getting my cash back from the server the server made the comment – “I’m f*****”. I can relate that the server was frustrated, but this comment should not have been made in front of a customer. I think it would have been better if the server would have spent the time separating out the bills into 10 individual receipts. I am not sure why this could not have been done.

Overall, the experience at The Strip Club was mixed. I would even say more on the disappointing side. The location was decent and the restaurant seemed prepared for the group. The food was tasty especially the Logger’s Tower, but the overall experience of dealing with the bill and the temperature inside the restaurant made our group wonder if it was worth another visit. I would say if the restaurant can improve how it handles large groups it might be worth coming back again. At this time, even though the food was for the most part excellent and due to the many other excellent establishments in the twin cities, I’m unsure if I can truly recommend The Strip Club to my friends.

The nerve these guys have – Ryanair now charging for boarding passes?!?

Saw this one on UpgradeTravelBetter.com, it looks like Ryanair is now charging for the privilege of issuing a boarding pass at home. All I have to say this one is wow…what will these guys think of next…charging for the use of bathrooms in flight?…oh wait… they are already thinking about that.

If this fee sticks, this is going to really surprise me. Ryanair is based in Europe. I would think that the EU regulators and consumer adovacates will raise quite a storm about this. I understand the need for airline to generate revenue from new fees, but this is taking it to the extreme.

Chutzpah: Ryanair to charge £5 (and up) for boarding passes | Upgrade: Travel Better.

The blessing and curse of student loans

I read this article on USA Today about the pressures of paying off students loans. I can certainly relate to this pressure as I have spent the majority of my extra income from the last 4 years paying off  over $50,000 in student loans years earlier than I am required. I may have made a choice to pay down those loans early, but I’d rather get rid of debt as quickly as possible.

I found a few things interesting about in this article.  First, how hard student loans are to discharge through bankruptcy. The article seemed to indicate it was easier to discharge gambling debt through bankruptcy than student loans. This doesn’t seem right to me.

The second thing I found interesting was regarding the cost of private loans. Private lenders claimed that once the law disallowed the discharge of private student loans that these loans would become cheaper. According to the article, the interest rates on private student loans have not become cheaper. I don’t know enough about the current private student loan environment, but from my own experience, as the interest rates have dropped, so to have the rates on my remaining private loans. This is probably because the interest rate on my loans are variable and tied to the market rate.

I certainly think that the government needs to take some action to give students relief from their loans especially in the current tough economic times. The banks that gave these loans out have certainly been granted billions of dollars in relief. I see no reason why students can not be granted some relief as well. The article makes an excellent point that many students can not afford to search for a job in a career related to their major because they are taking lower paying jobs to keep up with student loan payments.

The final point I’d like to make is that student loans can be both a blessing and a curse. They can help students pursue their dreams but sometimes at a fairly steep price. Looking back, I wish I had paid out of pocket for more of my college costs. Starting out with a negative net worth and mountain of debt is no fun as recent graduates are quickly coming to realize.

College graduates struggle to repay student loans – USATODAY.com.

Seize the day and Pursue your Goals

Today, I received the unfortunate news that a friend and former colleague of mine at PwC died suddenly this past weekend.  I admit that this friend was not one of my closer friends, but when I worked at the firm, I would talk to this person nearly every day and even after I left the firm in January 2009, I still occassionally kept in contact.  My friend was only 5 years older than me. The news of this tragic event of someone 33 years old unexpectedly passing away gave me a moment to pause and reflect about things that matter.

To put it in perspective, this person never had the chance to “enjoy” their retirment savings or even most of their frequent flyer and hotel points. This person never had the opportunity not to experience what it was like to not have to work 5 days a week for 40+ hours at a time. Most importantly, this person never had the chance to pursue their goals and dreams to the fullest extent possible.

Putting this event in perspective, I had a few thoughts. Our culture is one that encourages people to work for 40-45 years and then retire and live out the rest of their lives. I have already decided that I don’t want to wait until retirement to do certain things. I have come to the realization that the activities that I am willing and want to do now as a 28 year old could be very different than what I am willing to do at 65. This is why I am doing my best to pursue my goals today instead of waiting until after I am retired to see, explore, and experience difference parts of the world….and I’m willing to do what it takes now to pursue those goals.

If you have certain goals, aspirations, and dreams, I encourage you to seize the day and  immediately pursue them. Even if it is one small step at a time. At least you will be trying to get there. You never know when your time on this earth will be up.

Good luck in the pursuit of your goals.

iPhone 3G Review

I know I told many of my friends that I would never own an iPhone, but opinions change. It just happened that I was looking to upgrade to a 3G phone in conjunction with switching jobs. I went through a vetting process with the Android G1, Blackberry storm, and the iPhone 3G. Basically, I wanted to get away from the blackberry platform. I didn’t want to have access to my corporate email anymore and I wanted to get off RIM’s buggy platform. I’ll save that analysis for another post, but I did try out all of the above mentioned devices. Here’s what it came down to me:

G1:

Great phone, TMobile customer service is excellent, but dammit Tmobile’s 3G band is on a completely different MHz than the rest of the country. Handset manufacturers are slowly releasing devices that support tmobile’s 3G network, however, the handsets are more expensive. The G1 had some cool things like being able scan barcodes and find where you could get that item the cheapest, but the coverage issue and special 3G band was a huge determining factor in not going with the G1.

Blackberry Storm:

This was probably the most hyped release of a blackberry I had read about in a long time…after all it was the first touch screen blackberry. I followed the release of this device both online and tried the device out on launch day. The reviews online were not that stellar citing problems with overall response time both typing and navigating different applications. I must admit I didn’t want to believe the reviews, however, when I tried the device out, the response time was unbareable! Shame on verizon for launching this device without user acceptance testing. Now to verizon’s credit, most of the response time issues have been fixed through software updates. I recently tried the storm again and saw it was mostly responsive. I am still glad that I didn’t go with the storm afterall. The deal breaker for me is that verizon included no wifi functionality on the storm. This is the year 2009. Customers who buy the storm are pushed back to the year 1998 with this device. Shame on verizon for not including wifi functionality.

iPhone 3G:

I am over the fact that I have paid the Apple tax and have another Apple device. I accept the reality that I will probably be “upgrading” (read: throwing away my iPhone 3G) after 3 years because the battery no long will hold a charge. I’ve accepted these facts for the simple fact that the iPhone is probably the best 3G consumer device out right now with a few problems. After using the device for a little under a week here are my initial thoughts –

What Apple got Wrong:

I want to say that not everything is perfect on the iPhone. I want to cover these specific items first because I think its important to get them out in the open and pressuring Apple to fix these items as soon as possible.

1) Apple’s support of bluetooth is horrendous. Apple for some reason has decided to have the bluetooth hardware support bluetooth 2.0+EDR features. What this means is that the hardware supports the latest bluetooth features like bluetooth stereo, file transfer, headset calling, etc. For some reason, Apple decided to not implement the appropriate software called profiles to make use of the hardware. For example, I can not stream my music over bluetooth. Who the heck canned this feature? Apple is supposed to be a digital media company. One would think this feature would not be overlooked. Another bluetooth feature missing is file transfers. I guess Apple doesn’t want anyone “easily” sharing photos or music off their iPhone’s.

2) Apple’s support of voice activated dialing is crap! Coming from using the blackberry voice activated dialing, I have been spolied rotten. The voice dialing on the blackberry is hands down the best I’ve ever seen on any handset. Not only did Apple leave this functionality off the iPhone meaning I can’t even do it from the phone itself, it won’t work over bluetooth either! What’s the point of going hands free and making calls in the car if I have to physically access the phone to start a call. This seems to me to be a safety issue more than anything else. Now there are apps out there that support voice dialing, but you still have start the app and touch a button. Apple has yet to allow access to the functions that would allow non-interactive voice dialing to occur. Apple shame on you for not having this feature and shame on AT&T for trying to charge $5 a month for their “voice dialing” feature which requires dialing a number and then saying the voice of the person you are trying to call.

3) No copy / paste functionality and no multi-person SMS text messaging support out of the box. Are you kidding me? Who does the user acceptance testing for Apple? I’d sure like to know. I can maybe see the copy/paste functionality being missed in UAT, but multi-person SMS texting, that was a big mistake in my opinion. Who doesn’t on occassion want to send a couple of their friends a text message saying “Meet me here at 6pm” etc. Ridiculous that Apple left that out. As for the copy / paste functionality, its a toss up for me, and I might have been willing to give a pass on leaving it out if they had addressed items 1 and 2. Have no fear though, these functions have been added in by unofficial apps….you just have to jailbreak your iPhone to be able to install them (More on jailbreaking further down)

I think these are the main things that Apple got wrong with the iPhone. Hopefully these can be addressed in future software updates to the iPhone platform. I’d definitely like to see Apple add voice dialing at a minimum with the other features coming shortly after.

What Apple got right:

Apple got a lot of things right with the iPhone. In fact the things they got right with iPhone allow me to grudgingly accept the short comings of the device and patiently endure the wait to add those features either by jailbreaking or Apple updating the software.

1) The interface. The interface is amazing. It’s simple, makes sense, and is easy to navigate and use. The touch screen doesn’t require alot of learning or much pressure. Once I tried the device, I knew it would be hard to not get it.

2) Apple included wireless! That for me is huge. Assuming I am connected to a wireless router, wireless can let me make phone calls from overseas using VOIP and browse the internet while avoiding huge voice/data roaming charges. Also wireless is still a bit faster than 3G, so its nice to be able to use wireless at home to download apps.

3) The app store. The app store is a genius idea by Apple. I like the fact there are many awesome free apps. In fact I have not downloaded a paid app yet. I am debating on whether or not to do this as I am probably going to jailbreak my iPhone. I guess it will depend on if I can find the apps that I need through the cool unofficial apps.

Will I Jailbreak the iPhone 3G?

I will probably jailbreak the iPhone 3G. Simply put, there’s too many cool unofficial free apps especially ones that add the copy/paste functionality and the multi-person SMS text messaging capability to ignore. Additionally, there are teams working on getting all of the bluetooth 2.0 capabilities working on the iPhone 3G. I’m interested to see all of the unofficial apps that I will download. For those who are concerned about voiding warranties, you can make a backup of your current iPhone and always restore to that image if you need to have it serviced.

Even with the iPhone 3G’s somewhat significant short comings which I think will be sorted out eventually, I am absolutely impressed with the device. Also I must add that AT&T’s coverage of the area around my house has significantly improved. It used to be I would have to step outside to make and receive voice calls. I have full 3G coverage in all areas of the house now. I would encourage any one looking for a 3G device to give the iPhone 3G a look and see how simple it is to use. I think you’ll fall in love with the phone just like I did.

Major Announcement 1

Today, I announced my departure from my current employer, a large accounting/consulting firm. Included with this posting you will find the text of my farewell email. I’m really excited to be starting with my new employer, but will also miss the people I’ve worked with for the past 4+ years. Reactions were mixed with people happy for the opportunity that I have and sad to see me leave. I am really glad I got the opportunities and experiences that I did. It really was the people at the firm that made all the difference for me.

Note: Slight edits were made to protect the identity of my former and future employer.

Friends,
After 4+ years of being with the firm, I am announcing that my last day will be January 9th, 2009. I will be taking an opportunity with healthcare company in their information risk management group. I’m looking forward to this new opportunity and the challenges that it will present.

The decision to leave the firm was not easy to make. I think the things that made it hard for me to leave the firm are the people that I worked with and the experiences that I gained.  I have had the privilege of working with so many smart people that are willing to share knowledge and help me develop. Thank you for letting me learn from you over the past 4 years.

My personal contact information  is:

email: removed
mobile: removed

Good luck in the pursuit of your goals and please stay in touch.

Sincerely,

Tim Morrison